Privacy Policy

1. Introduction

Welcome to atom77. This Privacy Policy explains how atom77 ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access and use our online betting platform located at https://atom77.cam. By creating an account and using atom77 services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

At atom77, we are committed to protecting your privacy and safeguarding your personal data. We recognize that the information you provide to us is sensitive, and we have implemented robust security measures and transparent data handling practices to ensure your information remains secure and is used only for legitimate purposes. This Privacy Policy applies to all users of atom77 services, including residents of Indonesia who access our platform for sports betting, live casino games, and slot gaming.

This Privacy Policy should be read in conjunction with our Terms and Conditions. If you have any questions about how we handle your personal information, please contact us using the details provided at the end of this document.

2. Information We Collect

To provide you with a secure and personalized betting experience, atom77 collects various types of information when you register, use our services, or interact with our platform. The information we collect falls into the following categories:

2.1 Personal Information You Provide

When you create an account on atom77, you voluntarily provide us with personal information, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, phone number, and residential address (including city and postal code).
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay), and transaction history.
• Identification Documents: Copies of government-issued ID such as Indonesian national identity card (KTP), passport, or driver's license, as required for Know Your Customer (KYC) verification and compliance with anti-money laundering regulations.
• Account Credentials: Username, password, and security questions/answers chosen during account registration.

2.2 Information Collected Automatically

When you access and use atom77 services, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent on the platform, click patterns, betting history, game preferences, and interaction with promotional offers.
• Location Data: IP address, approximate geographic location (city/region level), and timezone information to ensure compliance with jurisdictional restrictions and provide localized services.
• Communication Data: Records of your communications with our customer support team, including live chat transcripts, email correspondence, and support tickets.

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation, payment status, and fraud prevention data from banks (BCA, BRI, BNI, Mandiri) and e-wallet providers.
• Identity Verification Services: Age verification, identity authentication, and fraud detection data from third-party verification providers.
• Marketing Partners: If you arrive at atom77 through a referral link or affiliate program, we may receive limited information about the source of your referral.

3. How We Use Your Information

atom77 uses the personal information we collect for the following purposes:

3.1 Account Management and Service Delivery

• To create and manage your atom77 account.
• To process deposits, withdrawals, and other financial transactions.
• To provide access to sports betting, live casino, and slot gaming services.
• To verify your identity and comply with legal age restrictions (21+ requirement in Indonesia).
• To communicate with you about your account, transactions, and service updates.

3.2 Legal Compliance and Security

• To comply with Know Your Customer (KYC) and anti-money laundering (AML) regulations.
• To prevent fraud, cheating, collusion, and other prohibited activities.
• To enforce our Terms and Conditions and detect violations.
• To respond to legal requests from government authorities and law enforcement agencies.
• To protect the safety, rights, and property of atom77, our users, and the public.

3.3 Personalization and Improvement

• To personalize your experience by recommending games, betting markets, and promotions based on your preferences.
• To analyze platform usage and improve our services, features, and user interface.
• To conduct research, analytics, and statistical analysis to optimize performance and identify trends.
• To develop new products, services, and features tailored to Indonesian users.

3.4 Marketing and Promotions

• To send you promotional offers, bonuses, and marketing communications about atom77 services (you may opt out at any time).
• To notify you about special events, tournaments, and exclusive opportunities.
• To administer loyalty programs, referral bonuses, and reward schemes.

3.5 Customer Support

• To respond to your inquiries, support requests, and complaints.
• To provide assistance with technical issues, account problems, and transaction disputes.
• To improve the quality and responsiveness of our customer service team.

4. Information Sharing and Disclosure

atom77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay) to process deposits and withdrawals.
• Identity Verification Services: Third-party providers that assist with KYC verification and fraud prevention.
• Game Providers: Software studios that supply live casino games and slot content (e.g., Evolution Gaming, Pragmatic Play, NetEnt).
• Customer Support Tools: Live chat platforms and helpdesk software providers.
• Analytics Services: Tools that help us understand platform usage and user behavior.

These service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

4.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities, law enforcement agencies, or regulatory bodies. This includes compliance with subpoenas, court orders, or legal processes, as well as cooperation in investigations of fraud, money laundering, or other illegal activities.

4.3 Business Transfers

In the event that atom77 is involved in a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership and provide you with choices regarding your data.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5. Data Security

atom77 takes data security seriously and has implemented comprehensive technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS (256-bit) encryption protocols. Sensitive data stored on our servers is also encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized personnel only, based on the principle of least privilege. Employees and contractors with access to your data are bound by strict confidentiality obligations.
• Secure Infrastructure: Our servers and databases are hosted in secure data centers with physical security controls, redundancy, and regular security audits.
• Monitoring and Detection: We continuously monitor our systems for suspicious activity, unauthorized access attempts, and potential security threats.
• Regular Updates: We regularly update our software, systems, and security protocols to address emerging threats and vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately if you suspect unauthorized access to your account.

6. Cookies and Tracking Technologies

atom77 uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly, including login authentication, session management, and security features. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous data about how you use atom77, such as pages visited, time spent, and error messages encountered. This helps us improve platform performance.
• Functional Cookies: Remember your preferences, such as language settings, currency, and game favorites, to provide a more personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements and measure the effectiveness of marketing campaigns.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of atom77 services. For more information on managing cookies, consult your browser's help documentation.

7. Your Privacy Rights

As a user of atom77, you have certain rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., records required for regulatory compliance).
• Right to Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transfer it to another service provider.
• Right to Withdraw Consent: If we process your personal information based on your consent, you may withdraw that consent at any time.
• Right to Object: You may object to the processing of your personal information for marketing purposes or other legitimate interests.

To exercise any of these rights, please contact our customer support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

8. Data Retention

atom77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected:

• Account Information: Retained for the duration of your active account and for a period after account closure as required by regulatory obligations (typically 5-7 years).
• Transaction Records: Retained for at least 5 years to comply with financial regulations and anti-money laundering requirements.
• KYC Documents: Retained for the period required by law (typically 5 years after account closure).
• Marketing Communications: Retained until you opt out or request deletion.
• Support Records: Retained for a reasonable period to resolve disputes and improve service quality.

When your personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

9. International Data Transfers

atom77 operates internationally and may transfer your personal information to servers located outside of Indonesia. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Compliance with international data protection standards.
• Use of secure data transfer mechanisms such as encryption and secure protocols.
• Contractual agreements with third-party service providers requiring them to protect your data.

By using atom77 services, you consent to the international transfer of your personal information as necessary to provide our services.

10. Children's Privacy

atom77 services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and terminate the associated account. Parents or guardians who believe their child has provided personal information to atom77 should contact us immediately.

11. Changes to This Privacy Policy

atom77 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of atom77 services after changes have been made constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Customer Support: Available 24/7 via live chat on our platform

We will respond to your inquiry as promptly as possible and work with you to resolve any privacy-related concerns.

Summary: What Data We Collect and Why

Data Type	Purpose	Legal Basis
Name, Date of Birth, Contact Details	Account creation, identity verification, communication	Contract performance, legal compliance
Bank Account / E-Wallet Information	Processing deposits and withdrawals	Contract performance
KYC Documents (ID, Passport)	Age verification, fraud prevention, AML compliance	Legal compliance
Betting History, Game Preferences	Service delivery, personalization, analytics	Contract performance, legitimate interest
IP Address, Device Information	Security, fraud detection, location verification	Legal compliance, legitimate interest
Customer Support Communications	Resolving inquiries, improving service quality	Contract performance, legitimate interest